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Reducing Returns, Preventing Fraud, Unleashing Profitability

Within the past 12+ years, Consumer Returns has become the top conference for hundreds of reverse logistics, returns management, customer experience, and asset protection professionals who are looking to trim costs through return prevention strategies and reverse supply chain optimization.


Our Speakers. Your Visionaries.

Be inspired by leaders from the U.S. largest retailers and manufacturers who have reverse logistics and returns prevention figured out. Here are some of the revolutionary speakers you’ll learn from at the Consumer Returns conference.

Jeremy Witte

Vice President, Returns, Damages, and Recommerce
Best Buy

Derek Dervish

Vice President, Asset Management
Bed Bath & Beyond

Sharon Shu

Director of Product Management, Reverse Logistics and Backroom Operations
Sam's Club

Irene Quarshie

Vice President - Target Indirect & Reverse Logistics
Target Corporation

Ashley Tyrner

Founder & CEO
Farmbox Direct

Roman Sobieri

Head of Shipping Orders
Etsy

Larry Maye

Director of Global Reverse Logistics
Fitbit

Marc Patrouch

Senior Director, Asset Protection and Productivity
Advance Auto Parts

Who Attends Consumer Returns?

Consumer Returns is for motivated leaders of Supply Chain and Distribution, Reverse Logistics, Returns, and Loss Prevention, looking to optimize their reverse supply chain. Whatever your industry, from Consumer Electronics to Consumer Packaged Goods, Fashion and Apparel, Furniture and Appliance, or Food and Drug, Consumer Returns is the reverse logistics conference for you.


Past Conference Attendees Include:

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“Very valuable networking events AND insightful presentations!”

Nick Mottet, Principal Product Manager, Amazon

The Consumer Returns Conference Experience

Learn More. Faster.

With small group discussions, strategy-building task forces, and structured networking activities, Consumer Returns provides a highly interactive and collaborative environment where you can get the answers to your burning questions in real time.

Innovate Service.

Innovation Incubator: Learn why building relationships with different channels internally and externally can help you efficiently forecast and plan for returns. Explore partnering pre-sale with OEM’s and Retailers to Reduce Returns.

You're In Great Company.

With cross-industry logistics and returns executives you’ll set best practices, benchmark, and build relationships that last far beyond the conference. All taking place in beautiful Nashville, Tennessee.

300

Attendees Expected

100

Companies Collaborating

50

Speakers Presenting

12

Hours of Networking

Inspiration. Interaction. Innovation.

Find it in Austin.

Hyatt Regency Austin, TX

1.512.477.1234| www.hyatt.com