What is Consumer Returns?

Consumer Returns is the premier event for reverse logistics and returns management professionals who are looking to trim costs through return reduction strategies and optimization of the reverse supply chain.

Who Attends Consumer Returns?

Consumer Returns is for VPs of Supply Chain and Distribution, and VPs, Directors, and Managers of Reverse Logistics, Returns, and Loss Prevention. Whatever your industry, whether you're in Consumer Electronics, Consumer Packaged Goods, Fashion and Apparel, Furniture and Appliances, or Food and Drug, Consumer Returns is for you.

Past Attendees Include:

Image
Image
Image
Image
Image
Image
Image
Image
Image
Image
Image
Image

2017 Speakers Included

Jeff Girard

SVP, Distribution and Logistics
DSW

John Hauley

Director, Reverse Logistics
Overstock.com

Kent Perry

Product Management Consultant
Macy’s

Nate Omann

Director, Returns and Damages
Best Buy

Karla Kilian

Director, Property Management – Unsaleables Reduction and Disposition Strategies
Target

Chuck Zegrati

Director, Quality Assurance,
True Value

Alex Poole

VP, Global Distribution and Logistics
Crocs

Harrison Urash

Senior Manager, US Returns
Avon

The Consumer Returns Experience

Learn More. Faster.

With small group discussions, strategy-building task forces, and structured networking activities, Consumer Returns provides a highly interactive and collaborative environment where you can get the answers to your burning questions in real time.

Innovate Service.

Innovation Incubator: Learn why building relationships with different channels internally and externally can help you efficiently forecast and plan for returns. Explore partnering pre-sale with OEM’s and Retailers to Reduce Returns.

You're In Great Company.

With cross-industry logistics and returns executives you’ll set best practices, benchmark, and build relationships that last far beyond the conference. All taking place in beautiful Nashville, Tennessee.

220

Attendees Expected

80

Companies Collaborating

50

Speakers Presenting

10

Hours of Networking

img
img

"Consumer Returns brings together partners that all have the same goal of taking back less into retail stores, the reverse supply chain and services networks. This environment allows the attendees to keep partnering on key opportunities and upcoming trends"

Nate Omann, Director, After-Sales Optimization, Best Buy

Discover Nashville