October 21 - 23, 2019
Hyatt Regency Austin, TX
Contact Us: 1.888.482.6012
Director, Reverse Logistics
Product Management Consultant
Director, Property Management – Unsaleables Reduction and Disposition Strategies
Senior Manager, US Returns
Director, Quality Assurance
- Director of Quality: True Value Company, Chicago Illinois
- Director of Quality: Harbor Freight Tools, Camarillo, California
- Vice President, Engineering and Quality: Professional Tool Manufacturing, Ashland Oregon
- Vice president of Engineering and Operations: Corken Company, Oklahoma City, Oklahoma
- Director of Engineering: The Stanley Works, Mechanics Tools Product Group; Dallas, TX
- Engineering Manager: Air Tools, INGERSOLL-RAND, Athens Pennsylvania
Manager, Logistics Budget and Analysis
BJ's Wholesale Club
Manager, Omnichannel Strategy
Toys R Us
Project Manager, Business Development and Compliance
Northern Tool + Equipment
Senior Manager, Manufacturing Operations and Program Management
Senior Manager, Reverse Logistics
Product Owner, HomeDepot.com Return Capabilities
The Home Depot
Senior Business Analyst, Salvage and Sustainability
The Home Depot
Senior Director, Reverse Logistics
Vivint Smart Home
The Reverse Logistics Association
Assistant Professor, Business Analytics
Florida State University – College of Business
Professor of Management Science and Moore Research Fellow Faculty Director, Center for Applied Business Analytics
University of South Carolina, Moore School of Business
Director, Field Strategy and Contracts
US Postal Service
As head of National Field Strategy and Contracts for the United States Postal Service, Mr. Nicoski oversees the development of customized mailing and shipping solutions for the country's largest mailers and shippers. Prior to his current position, Mr. Nicoski served as Regional Sales Manager for the Midwest, Area Sales Manager in the Great Lakes, as well as Manager of Account Management and Acquisition responsible for Great Lakes Area National Accounts. Previously he served as Marketing Manager for the Greater Michigan District in Grand Rapids and the Dakotas District in Sioux Fails, South Dakota. His previous career experience includes a variety of management and staff positions in marketing, sales, customer service, retail, and operations support in Minneapolis, Duluth MN, Chicago IL, St. Louis MO, and Washington DC. He began his postal career in Minneapolis in 1984. Mr. Nicoski holds a bachelors degree in English from the University of Michigan.
Managing Director, Technology Sales
FedEx Supply Chain
As Managing Director of Sales in Technology Solutions at FedEx Supply Chain, Jeff Elliott spearheads the company’s strategic approach to expanding the customer portfolio within the technology vertical, while fostering the existing customer base. In this position, Elliott serves a vital role in driving lead generation, prospect engagement and relationship management for the Technology Solutions business unit.
FedEx Supply Chain helps technology customers streamline operations, optimize their logistics networks and drive continuous improvement with its innovative, industry-leading solutions.
During his more than 30 years in the field of global sales, supply chain management and consumer electronics, Elliott has served in numerous positions of increasing responsibility. He has extensive experience in sales leadership, international expansion and commercial team development.
Elliott received his bachelor of science in chemical engineering from North Carolina State University.
VP, Process & Business Development
VP, Business Development – North America
Director, Business Development and Supply Chain Strategy
Anthony Yadron joined PCS Wireless in 2017 as Director in their Business Development and Supply Chain Strategy group. Mr. Yadron has a wealth of experience in Retail Planning and Reverse Logistic Operations working for companies like Williams-Sonoma, Nordstrom, T-Mobile and HTC. Mr. Yadron was responsible for reshaping the asset management program, creating strategic alliances for product channels and maximizing the asset recovery at T-Mobile and under his guidance the program experienced a ten-fold increase in annual revenue. While at HTC, Mr. Yadron was responsible for delivering “Best in Class” repair services and solutions to the top wireless carriers in North America, negotiating millions of dollars in annual savings and creating HTC’s consumer recycling program. In his current role at PCS Wireless, Mr. Yadron is responsible for helping companies maximize the value of their assets, lower operational costs and create programs to retain customers that drive top line growth and customer loyalty.
President, Retail Supply Chain Group
Always up for a good challenge and open to innovative solutions, Scott’s career has led him to work with a variety of companies in sales leadership roles, including Accelarad (now Nuance Communications), Optimal Readings (now Aris Radiology), Awarix (now McKesson), ComFrame (now NWN), The Trizetto Group, Nichols TXEN (now CSC Healthcare Solutions Group), and others. Scott has a nuanced ability to understand, communicate and deliver software technology solutions to individuals and business that can benefit from them the most. His impressive resume of 20+ years of value-creating relationships has led him to Help Lightning, a Birmingham-based technology company where he currently serves as a Senior VP of Sales. Help Lightning is a virtual presence technology company that leverages a mobile merged reality video app for the service industry. Scott holds a bachelor's degree from Auburn University.
Founder & CEO
Navjit has over 20 years of experience in technology and business integration for Omni-Channel retailers and consumer brands. He has led the planning and execution of complex growth initiatives for companies such as Express, Staples, Coach, Talbots, Coldwater Creek, Orchard Brands, and Belk Stores. His extensive retail technology and operations experience includes leadership in M&A diligence and post-acquisition integration, as well as enterprise digital and ecommerce strategic planning and implementation. Navjit has also served as the head of engineering for an early stage mobile startup, is an angel investor in retail technology, and with his broad experience, is a trusted advisor to private equity firms with retail portfolios.
VP, Account Director/Business Development
Brian Mieth joined the account management group in 2015 after spending 10 years as a sales director working on excess inventory and underperforming sponsorship barter transactions for clients including Burger King, Virgin Mobile/Sprint, T.G.I Friday’s, American Legacy Foundation and the New York Knicks. His experience, collaborative approach and amicable personality has made the transition to account management seamless overseeing some of ICON’s largest accounts including Ashley Furniture, Bloomin’ Brands, and Party City.
Prior to joining ICON in 2005, Brian worked for some of the biggest names in the sports marketing industry including the National Basketball Association, SFX Sports, FCB Sports and the Atlanta Olympic Games. While interning at the Atlanta Olympics, Brian earned his graduate degree in sports management from Georgia State University, where he was named the Graduate Student of the Year in the College of Education. He also was a guest panelist on the National Sports Marketing Network’s five-city lecture series, “The State of the Economy and Its Effects on the Sponsorship Industry” in 2009.
Senior Vice President, Sales
Patrick Allard is Senior Vice President of Sales at Newgistics, where he oversees all aspects of sales and business development of the company’s physical commerce business, focusing on the profitable revenue growth of its Delivery, Returns and fulfillment platforms.
During his eight years with Newgistics, Patrick previously served as Vice President of Parcel Sales in the eastern U.S. region and was instrumental in updating sales processes which led to important new business acquisitions. Patrick also worked to improve the customer experience and lower logistical costs for several Newgistics customers.
Prior to Newgistics, Patrick spent nearly 10 years at YRC Worldwide, Inc., where as Director of Business Development, he led a team of more than 20 sales executives across four states.
National Account Manager, Retail
Justin Callisto is a National Account Manager at InComm Product Control working to help retailers reduce returns, improve business operations, and enhance the customer experience through better inventory tracking and automated on-demand return validation.
Prior to working at InComm Product Control Justin spent 5 years working at Target in roles responsible for improving guest returns experience across all stores. He successfully implemented strategies to mitigate return fraud, return policy abuse, and unsellable inventory resulting in a $196.5M benefit to Target while maintaining a guest-friendly return policy. He received a partner award from asset protection leaders for his work to drive down non-receipted high risk returns and has been recognized as a strong liaison between stores and technical partners. His passion for reducing returns and preserving the customer experience is evident in his roles and continues to drive his success.
Justin holds a Bachelor of Science in Marketing from St. Cloud State University. He lives in Minnesota with his wife of 11 years (whom he met on college orientation day) and 3 young children.
Steve Vertun started his career in 1983. Became VP of Business Development and Sales for the industry's largest legacy computer electronics acquisition Management Company, Shugart Corporation. Over the next eleven years he was directly involved more than thirty OEM entire corporate, divisional or product line acquisitions, spanning a diversity of computer and consumer electronics products from several of the largest OEM's in the marketplace including IBM, Xerox, Siemens, HP, Memorex, Western Digital, Kennedy Tape, Shugart, Control Data and several others.
Steve crafted and created the “Segue Group” in 1988 as a division of Shugart, focused on creating extended reverse logistics services and operations (Returns Center, Inventory Processing, Remarketing). Best business industry strategies were developed, implemented and executed to resolve the variety of issues facing OEM's regarding the management of their reverse logistics supply chains. The primary and comprehensive focus was set on maximizing asset recovery values, reducing OEM expenses, protecting the brand, but always with the goal of ensuring that A-stock goods and channels were always protected.
The Segue Group was spun off in January of 1994 and renamed Segue Corporation. Segue has spent the last 24 years refining and leading the industry with its unique and progressive strategies that mirror the needs and requirements of today’s industry while staying true to the fundamental business concepts that continue to produce optimal results.