Consumer Returns Management 2019

October 21 - 23, 2019

Hyatt Regency Austin, TX

Contact Us: 1.888.482.6012

The Networking

Learn Better. Network More. Ask Questions You Want Answered.

Sitting passively in the audience is so 2016. This year, Consumer Returns has more interactive formats than ever before that were built to ensure you gain the most value from your three days out of the office. Here’s what we have in store for you!

Panel Revolutions

When regular panels just won't cut it. These are carefully selected topics that inspire controversy and generate passionate opinions from the participating speakers...with a twist. After providing key takeaways, panelists turn the tables and ask you, the audience, their own questions.

Creative Boardrooms

For the first time ever at Consumer Returns, join us in one of our 4 industry-specific Boardrooms. Partake in a strategic, high-level discussion around the challenges and untapped opportunities surrounding your industry, for retailers and manufacturers alike. Spots are reserved for the first fifteen people in each. Contact Paula Conlon at 646.200.7516 or to save your seat!

The Solutions Lounge

Technology has aided the workflow of the reverse supply chain through key factors like increased inventory visibility and expedited shipping - just to name a few. The Solutions Lounge is your chance to discover companies offering leading hardware, software, and applications that allow you to do your job better. For more information on how you can showcase your solution, contact Christine Johnson, Director of Sponsorship Sales & Strategy at 646.200.7458 or

Customer Profiling Roundtables

An audience favorite! Informal water-cooler style discussions with your peers moderated by an industry innovator. You choose the roundtable based on what you are most interested in benchmarking - and then you choose another, and another, and another...

Case Study Revolutions

After gaining insights from a concrete, data-driven presentation, attendees will work together in groups on an exercise, classroom style.