Consumer Returns Management 2019

October 21 - 23, 2019

Hyatt Regency Austin, TX

Our Speakers

Multi-Line Retailers

Ryan Moss, Business Development Manager at Amazon Renewed Amazon Renewed Logo

Ryan Moss

Business Development Manager
Amazon Renewed

Irene Quarshie, Vice President, Global Supply Chain & Logistics at Target Corporation Target Corporation Logo

Irene Quarshie

Vice President, Global Supply Chain & Logistics
Target Corporation

Michael McKinney, Senior Divisional Asset Protection Leader at Rite Aid Corporation Rite Aid Corporation Logo

Michael McKinney

Senior Divisional Asset Protection Leader
Rite Aid Corporation

Scott Sanford, Director of Loss Prevention at goPuff goPuff Logo

Scott Sanford

Director of Loss Prevention
goPuff

Julie Bray, Senior Manager, RTV & Returns Planning, Operations Planning and Optimization at QVC QVC Logo

Julie Bray

Senior Manager, RTV & Returns Planning, Operations Planning and Optimization
QVC

Membership-Based Retail

Sharon Su, Director of Product Management, Reverse Logistics and Backroom Operations at Sam’s Club Sam’s Club Logo

Sharon Su

Director of Product Management, Reverse Logistics and Backroom Operations
Sam’s Club

Tim Quinn, Distribution Operations Director at BJ's Wholesale Club BJ's Wholesale Club Logo

Tim Quinn

Distribution Operations Director
BJ's Wholesale Club

John Komaromy, Director of Transportation and Reverse Logistics at Purchasing Power Purchasing Power Logo

John Komaromy

Director of Transportation and Reverse Logistics
Purchasing Power

F&B / Grocers

Ray Doustdar, Founder & Chief Executive Officer at BUICED BUICED Logo

Ray Doustdar

Founder & Chief Executive Officer
BUICED

Furniture/Home Improvement

Justin Henkenberns, Senior Leader, Profit Protection & Security at Restoration Hardware Restoration Hardware Logo

Justin Henkenberns

Senior Leader, Profit Protection & Security
Restoration Hardware

Chuck Zegrati, Director of Quality at True Value True Value Logo

Chuck Zegrati

Director of Quality
True Value

Jake Velikonia, Director of Operations at Build.com Build.com Logo

Jake Velikonia

Director of Operations
Build.com

Trish Boehm, Director of Operations at Home Depot Home Depot Logo

Trish Boehm

Director of Operations
Home Depot

Fashion and Apparel

Rufus McLain, Director of Operations at Stitch Fix Stitch Fix Logo

Rufus McLain

Director of Operations
Stitch Fix

Brad Zinser, Senior Product Manager at Nordstrom Nordstrom Logo

Brad Zinser

Senior Product Manager
Nordstrom

Richard Proud, Former Vice President, Planning, Allocation and Regional Buying at Groupe Dynamite Groupe Dynamite Logo

Richard Proud

Former Vice President, Planning, Allocation and Regional Buying
Groupe Dynamite

Lindrick Sands, IB/OB Area Manager at Belk Belk Logo

Lindrick Sands

IB/OB Area Manager
Belk

Roman Sobieri, Head of Shipping Orders at Etsy Etsy Logo

Roman Sobieri

Head of Shipping Orders
Etsy

Marie Elkenany, Manager, Product Management at Macy's Macy's Logo

Marie Elkenany

Manager, Product Management
Macy's

Stephanie Sexton, Manager - Order Life Cycle and Customer Delivery Experience at Abercrombie & Fitch Abercrombie & Fitch Logo

Stephanie Sexton

Manager - Order Life Cycle and Customer Delivery Experience
Abercrombie & Fitch

Beauty and Personal Care

Vinay Wunnava, Supply Chain/Reverse Logistics Management at L'Oréal L'Oréal Logo

Vinay Wunnava

Supply Chain/Reverse Logistics Management
L'Oréal

Automotive

Marc Patrouch, Senior Director, Asset Protection and Productivity at Advance Auto Parts Advance Auto Parts Logo

Marc Patrouch

Senior Director, Asset Protection and Productivity
Advance Auto Parts

Pete Capuano, Director, Inventory Optimization at Advance Auto Parts Advance Auto Parts Logo

Pete Capuano

Director, Inventory Optimization
Advance Auto Parts

Jason Kovacs, Director of Reverse Logistics at Comoto Comoto Logo

Jason Kovacs

Director of Reverse Logistics
Comoto

Comoto Logo

Shane Ackerman

Returns Manager
Comoto

Consumer Electronics

Tom Maher, Senior Vice President, Global Service Parts at Dell Technologies Dell Technologies Logo

Tom Maher

Senior Vice President, Global Service Parts
Dell Technologies

Jeremy Witte, Former Vice President, Returns, Damages & Recommerce at Best Buy Best Buy Logo

Jeremy Witte

Former Vice President, Returns, Damages & Recommerce
Best Buy

Nate Omann, Director, Reverse Supply Chain at Best Buy Best Buy Logo

Nate Omann

Director, Reverse Supply Chain
Best Buy

Rich Bulger, Director of Reverse Logistics at Cisco Cisco Logo

Rich Bulger

Director of Reverse Logistics
Cisco

Mike Burris, General Manager, North America at Dell Outlet Dell Outlet Logo

Mike Burris

General Manager, North America
Dell Outlet

Kirstin Neira, Excess Inventory Management at Lenovo Lenovo Logo

Kirstin Neira

Excess Inventory Management
Lenovo

Julie Brown, Senior Manager Returns Management at Philips Electronics North America Corporation Philips Electronics North America Corporation Logo

Julie Brown

Senior Manager Returns Management
Philips Electronics North America Corporation

Joyce Cruts, Vice President of Supply Chain & Operations at Acer Acer Logo

Joyce Cruts

Vice President of Supply Chain & Operations
Acer

Julie Ryan, Senior Manager, NA Returns & Remarketing at HP, Inc. HP, Inc. Logo

Julie Ryan

Senior Manager, NA Returns & Remarketing
HP, Inc.

Ray Richardson, Sr. Project Manager - Customer Care at Arlo Arlo Logo

Ray Richardson

Sr. Project Manager - Customer Care
Arlo

Liza Shanks, Logistics Manager at Molekule Molekule Logo

Liza Shanks

Logistics Manager
Molekule

Steve Freemerman, Director Global Reverse Logistics at GoPro GoPro Logo

Steve Freemerman

Director Global Reverse Logistics
GoPro

Larry Maye, Director of Global Reverse Logistics at Fitbit Fitbit Logo

Larry Maye

Director of Global Reverse Logistics
Fitbit

Tom Gratiano, Sr. Manager, Global Reverse Logistics at Bose Bose Logo

Tom Gratiano

Sr. Manager, Global Reverse Logistics
Bose

Jan Peels, Vice President, Global Quality at Allegion Allegion Logo

Jan Peels

Vice President, Global Quality
Allegion

Ryan Bond, Quality Manager – Olathe DSC at Allegion Allegion Logo

Ryan Bond

Quality Manager – Olathe DSC
Allegion

Kyle Wiens, Co-Founder & CEO at iFixit iFixit Logo

Kyle Wiens

Co-Founder & CEO
iFixit

Greg Skrovan, Senior Manager, Global Reverse Logistics Organization at Intel Corporation Intel Corporation Logo

Greg Skrovan

Senior Manager, Global Reverse Logistics Organization
Intel Corporation

Brian Plott, Director, Recommerce at Best Buy Best Buy Logo

Brian Plott

Director, Recommerce
Best Buy

Telecommunications

Verizon Logo

John Green

Director, Supply Chain Reverse Logistics
Verizon

Jeong Lee, Senior Manager, Reverse Logistics at US Cellular US Cellular Logo

Jeong Lee

Senior Manager, Reverse Logistics
US Cellular

Tom Orlando, Logistics Manager at US Cellular US Cellular Logo

Tom Orlando

Logistics Manager
US Cellular

Regulatory, Academics, Industry Associations

Brian Daigle, International Trade Analyst at U.S. International Trade Commission U.S. International Trade Commission Logo

Brian Daigle

International Trade Analyst
U.S. International Trade Commission

Robert Casanova, International Trade Analyst at U.S. International Trade Commission U.S. International Trade Commission Logo

Robert Casanova

International Trade Analyst
U.S. International Trade Commission

Tony Sciarrotta, Executive Director at The Reverse Logistics Association The Reverse Logistics Association Logo

Tony Sciarrotta

Executive Director
The Reverse Logistics Association

Corey Dehmey, Executive Director at SERI SERI Logo

Corey Dehmey

Executive Director
SERI

2019 Partners

Paul Baum, CEO & Founder at PlanITROI PlanITROI Logo

Paul Baum

CEO & Founder
PlanITROI

Fizah Jadhavji, CEO at Vivitech Solutions Vivitech Solutions Logo

Fizah Jadhavji

CEO
Vivitech Solutions

Daniel O’Neill, Vice President, Client Solutions at Liquidity Services Liquidity Services Logo

Daniel O’Neill

Vice President, Client Solutions
Liquidity Services

John Sedej, SVP, Strategic Relationships and Partner Solutions at Clover Wireless Clover Wireless Logo

John Sedej

SVP, Strategic Relationships and Partner Solutions
Clover Wireless

Barry Grant, Vice President Product at Narvar Narvar Logo

Barry Grant

Vice President Product
Narvar

Patrick Wiedemann, Group Chief Executive Officer at RLG RLG Logo

Patrick Wiedemann

Group Chief Executive Officer
RLG

David Sobie, CEO & Co-Founder at Happy Returns Happy Returns Logo

David Sobie

CEO & Co-Founder
Happy Returns

Nathan Henderson, Chairman & CEO at BILT Inc BILT Inc Logo

Nathan Henderson

Chairman & CEO
BILT Inc

Consumer Returns 2019

Antonia Kay, Senior Conference Producer at WBR - Consumer Returns 2019 WBR - Consumer Returns 2019 Logo

Antonia Kay

Senior Conference Producer
WBR - Consumer Returns 2019

We are currently pulling together the agenda and speaker line-up for 2019. Would you like to get involved as speaker? Get in touch with Antonia Kay!

Program Director, Consumer Returns 2019

Antonia Kay
Phone: 646.200.7826

Contact Antonia

Want to see who spoke previously? View the list here.