David Sobie | Consumer Returns Management

Consumer Returns Management 2024

TBD

David Sobie

David Sobie

CEO & Co-Founder Happy Returns
David Sobie

David is CEO & Co-Founder of Happy Returns, a comprehensive return solution for the world's leading online and omni-channel retailers and their customers. With Happy Returns' Full Stack Returns, retailers offer customers a best-in-class branded online return and exchange flow as well as the maximum flexibility for returning purchases. Shoppers enjoy multiple ways to return: in-person via Happy Returns' nationwide network of 350+ Return Bar locations, through the retailers' own stores, or by carrier. Happy Returns provides aggregated shipping and logistics across all channels with optimized disposition to destinations of the retailers' choice; all with comprehensive reporting and analytics. The result is a world class experience for customers (NPS® of 95) with maximum value for retailers.

Prior to Happy Returns, David served as the Chief Marketing Officer at REVOLVE, leading all online and offline marketing, branding, acquisition and business development. Earlier in his career, David led Marketing and Business Development for HauteLook, a flash sale pioneer acquired by Nordstrom, and held senior roles at eBay Motors.


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