Dr. Michael Galbreth | Consumer Returns Management

Consumer Returns Management 2024

TBD

Dr. Michael Galbreth

Dr. Michael Galbreth

Pilot Chair of Excellence & Department Head, Business Analytics and Statistics University of Tennessee, Haslam College of Business
Dr. Michael Galbreth
Dr. Michael Galbreth is a Professor and the Pilot Corporation Chair of Excellence at the Haslam College of Business, University of Tennessee, where he also serves as the Head of the Department of Business Analytics and Statistics.  He received his Ph.D. in operations management from Vanderbilt University. Prior to returning to academia, he was a manager in the Atlanta office of KPMG Consulting. Dr. Galbreth has taught in undergraduate, MBA, and Ph.D. programs on topics including business analytics, operations management, information systems, and sustainable operations.  Before joining UT, he spent 12 years on the faculty of the University of South Carolina, where he was a seven-time winner of the IMBA outstanding professor award.  Dr. Galbreth has also taught MBA courses at Vanderbilt University, Vienna University of Economics and Business (Austria), Tecnológico de Monterrey (Mexico), and Chonnam National University (South Korea).

Dr. Galbreth is a Department Editor for Journal of Operations Management, a Senior Editor for Production & Operations Management, and an Associate Editor for Decision Sciences. His research has appeared in Management Science, Marketing Science, MIS Quarterly, Journal of Operations Management, Production & Operations Management, Journal of Management Information Systems, Interfaces, European Journal of Operational Research, Journal of Business Logistics, Decision Sciences, and others.  Dr. Galbreth’s current research activities are focused on retail operations, consumer returns, sustainable operations, and the interface between marketing and operations.  In 2010 he was named a Fulbright Scholar and served as the Fulbright Enders Visiting Research Chair at McGill University in Montreal, Canada.  Dr. Galbreth has consulted with a wide variety of companies, with a focus on building analytical decision models and developing analytics training materials and programs.

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