John Sturm

Director, Global Service Bose

John has been with Bose for 2 years and has been in the Global Customer Service practice for the duration.    

John leads Bose’s Global Customer Service strategy and operations (Call Centers, Digital Service, Quality, Vendor Management), which supports 19 languages in sales theaters around the globe. 

Prior to joining Bose, John held similar Customer Service roles in Motorola, a Lenovo Company and Optum Rx, a division of United Healthcare.