Consumer Returns Management 2019

October 21 - 23, 2019

Hyatt Regency Austin, TX

Kirstin Neira, Excess Inventory Management at Lenovo
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Kirstin Neira


Excess Inventory Management
Lenovo

Check out the incredible speaker line-up to see who will be joining Kirstin.

Download The Latest Agenda

Day 2: New Dimensions in Customer Loyalty, Brand Protection and Risk Mitigation


1:50 PM Case Study Interactive: Creating Dynamic, Powerful Buyer-Supplier Partnerships That Drive Returns Prevention

This case study explores the hardships associated with buyer-supplier contract negotiations, misaligned interests, competing priorities and the lack of transparency, as well as the steps you can take in order to recreate your partnerships:

-Understanding each other’s needs and working towards common goals 
-Treating each other as team mates to achieve the goal of mutually beneficial partnerships
-Embracing transparency and collaboration 

2:10 PM Case Study Interactive Working Groups: Creating Dynamic, Powerful Buyer-Supplier Partnerships That Drive Returns Prevention

Networking opportunity:  Reflect on your buyer-supplier partnerships and discuss how to achieve the goal of transparency and mutual support in response to a question/challenge posed by the case study presenter.