Consumer Returns Management 2019

October 21 - 23, 2019

Hyatt Regency Austin, TX

Nate Omann, Director, Reverse Supply Chain at Best Buy
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Nate Omann


Director, Reverse Supply Chain
Best Buy

Check out the incredible speaker line-up to see who will be joining Nate.

Download The Latest Agenda

Day 1: Returns Prevention & Cost Reduction in the Age of E-Commerce


9:05 AM Panel Interactive: Reducing the Costs of Returns

With cost reduction being the top task on everyone’s to-do list, is it fair to say that you have fallen victim to manually-driven and ineffective return management processes? Are challenges such as the lack of visibility, poor forecasting and inaccurate accruals-claims recouping causing you a daily headache?  If so, join our expert panellists to hear about the key steps to:

-Avoiding hidden costs of reverse logistics 
-Achieving better performance and ROI on returned inventory through industry partnerships
-Minimizing labor and return shipping costs through automation and comprehensive solutions

9:45 AM Panel Interactive Working Groups: Reducing the Costs of Returns

Networking opportunity: Benchmark returns cost reduction best practices and pressing challenges in response to a question/challenge posed by the panel moderator.