Consumer Returns Management 2019

October 21 - 23, 2019

Hyatt Regency Austin, TX

Rufus McLain, Director of Operations at Stitch Fix
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Rufus McLain


Director of Operations
Stitch Fix

Check out the incredible speaker line-up to see who will be joining Rufus.

Download The Latest Agenda

Day 1: Returns Prevention & Cost Reduction in the Age of E-Commerce


2:00 PM Panel: Combatting Increasing Volumes of E-Commerce Returns in Fashion & Apparel

As e-commerce return rates continue its rapid outpacing of order growth across global marketplaces, it is imperative for direct-to-consumer brands to strike the right balance between rising consumer expectations in the returns experience with network inventory efficiency and supply chain costs.  
 
Join this panel discussion for powerful insights on:

  • Securing your market share and competitive advantage through multi-channel shopping and flexible returns policies
  • Growing your online sales and balancing out increasing volumes of returns
  • Capturing new opportunities presented by consumer data collection