Tom Maher

Retired SVP Global Parts Service Dell

Tom Maher joined Dell in 1998 and is the Senior Vice President for Global Service Parts.  Mr. Maher is responsible for service parts life cycle support in 160+ countries where his team manages over 1000 parts depots. His global responsibilities include: planning, procurement, distribution, custom services, returns, test, repair, inventory management, supplier management and parts disposal. Mr. Maher’s organization supports all Dell EMC hardware service offerings for each of Dell EMC’s Business Units and Lines of Business.  His organization provides support for customer offerings ranging from: CIS, Depot and Next Business Day to Onsite Parts and a variety of Same Business Day solutions. 

Prior to joining Dell, he was with Vanstar where he held various positions in after-market service parts support.  He is an active member of the Reverse Logistics Association and Council of Supply Chain Professionals.  Mr. Maher also sits on Arizona State’s Supply Chain Advisory Board and the Board for the Reverse Logistics Association.  

Mr. Maher holds a B.A. degree from Villanova University.