Vivitech Solutions, Inc. is a major player in providing Reverse Logistics and returns management services to OEMs. We are headquartered in Los Angeles, California and have a full-service repair facility in Mexico. We have proven & impeccable track record within consumer returns industry.
We specialize in assisting our OEM partners in handling both retail returns and individual consumer returns, warranty exchange and fulfillment, refurbishment and repair services, using a highly-specialized cloud-based Reverse Logistics software for efficient returns management, data-collection, customized reporting, triaging & parts harvesting.
Vivitech is the right choice for brand conscious OEMs. We provide our OEM partners with complete end-to-end returns management solution, tailor-made to their specific needs. Our data-driven approach allows our OEM partner to achieve greater transparency and efficiency in product returns management, higher ROI on product lifecycle, and protects the brand from being diluted in the market. This allows OEMs to focus on their core business, while creating a constant and healthy secondary revenue stream from customer returns.
Our goal is to provide our OEM partners with efficient returns management and best financial recovery possible. After all, not all returns are handled equally!
For further information, visit www.vivitech-solutions.com