Consumer Returns Management 2020

October 26 - 28, 2020

Hilton Austin, TX

Past Speakers (2019)

Multi-Line Retailers

Graham Faassen, Strategic Account Manager - Renewed at Amazon Renewed Amazon Renewed Logo

Graham Faassen

Strategic Account Manager - Renewed
Amazon Renewed

Grace Chou, Senior Director, Indirect and Reverse Logistics at Target Corporation Target Corporation Logo

Grace Chou

Senior Director, Indirect and Reverse Logistics
Target Corporation

Michael McKinney, Senior Divisional Asset Protection Leader at Rite Aid Corporation Rite Aid Corporation Logo

Michael McKinney

Senior Divisional Asset Protection Leader
Rite Aid Corporation

Scott Sanford, Director of Loss Prevention at goPuff goPuff Logo

Scott Sanford

Director of Loss Prevention
goPuff

Julie Bray, Senior Manager, RTV & Returns Planning, Operations Planning and Optimization at QVC QVC Logo

Julie Bray

Senior Manager, RTV & Returns Planning, Operations Planning and Optimization
QVC

Membership-Based Retail

Sharon Su, Director of Product Management, Reverse Logistics and Backroom Operations at Sam’s Club Sam’s Club Logo

Sharon Su

Director of Product Management, Reverse Logistics and Backroom Operations
Sam’s Club

John Komaromy, Director of Transportation and Reverse Logistics at Purchasing Power Purchasing Power Logo

John Komaromy

Director of Transportation and Reverse Logistics
Purchasing Power

Furniture/Home Improvement

Chuck Zegrati, Director of Quality at True Value True Value Logo

Chuck Zegrati

Director of Quality
True Value

Jake Velikonia, Director of Operations at Build.com Build.com Logo

Jake Velikonia

Director of Operations
Build.com

Trish Boehm, Director of Operations at The Home Depot The Home Depot Logo

Trish Boehm

Director of Operations
The Home Depot

Chad Martin, Returns Manager at Build.com Build.com Logo

Chad Martin

Returns Manager
Build.com

Dan Remsberg, Senior Manager Returns Channel Management at The Home Depot The Home Depot Logo

Dan Remsberg

Senior Manager Returns Channel Management
The Home Depot

Fashion and Apparel

Rufus McLain, Director of Operations at Stitch Fix Stitch Fix Logo

Rufus McLain

Director of Operations
Stitch Fix

Roman Sobieri, Head of Shipping Orders at Etsy Etsy Logo

Roman Sobieri

Head of Shipping Orders
Etsy

Stephanie Sexton, Manager – Transportation at Abercrombie & Fitch Co. Abercrombie & Fitch Co. Logo

Stephanie Sexton

Manager – Transportation
Abercrombie & Fitch Co.

Gap, Inc. Logo

Scott Vandegrift

Senior Director Product Management
Gap, Inc.

Automotive

Marc Patrouch, Senior Director, Asset Protection and Productivity at Advance Auto Parts Advance Auto Parts Logo

Marc Patrouch

Senior Director, Asset Protection and Productivity
Advance Auto Parts

Pete Capuano, Director, Inventory Optimization at Advance Auto Parts Advance Auto Parts Logo

Pete Capuano

Director, Inventory Optimization
Advance Auto Parts

Consumer Electronics

Tom Maher, Senior Vice President, Global Service Parts at Dell Technologies Dell Technologies Logo

Tom Maher

Senior Vice President, Global Service Parts
Dell Technologies

Jim Downey, Senior Sourcing Manager at Intel Corporation Intel Corporation Logo

Jim Downey

Senior Sourcing Manager
Intel Corporation

Nate Omann, Director, Reverse Supply Chain at Best Buy Best Buy Logo

Nate Omann

Director, Reverse Supply Chain
Best Buy

Rich Bulger, Director of Reverse Logistics at Cisco Cisco Logo

Rich Bulger

Director of Reverse Logistics
Cisco

Mike Burris, General Manager, North America at Dell Outlet Dell Outlet Logo

Mike Burris

General Manager, North America
Dell Outlet

Joyce Cruts, Vice President of Supply Chain & Operations at Acer Acer Logo

Joyce Cruts

Vice President of Supply Chain & Operations
Acer

Julie Ryan, Senior Manager, NA Returns & Remarketing at HP, Inc. HP, Inc. Logo

Julie Ryan

Senior Manager, NA Returns & Remarketing
HP, Inc.

Liza Shanks, Logistics Manager at Molekule Molekule Logo

Liza Shanks

Logistics Manager
Molekule

Steve Freemerman, Director, Global Reverse Logistics at GoPro GoPro Logo

Steve Freemerman

Director, Global Reverse Logistics
GoPro

Larry Maye, Director of Global Reverse Logistics at Fitbit Fitbit Logo

Larry Maye

Director of Global Reverse Logistics
Fitbit

Tom Gratiano, Sr. Manager, Global Reverse Logistics at Bose Bose Logo

Tom Gratiano

Sr. Manager, Global Reverse Logistics
Bose

Jan Peels, Vice President, Global Quality at Allegion Allegion Logo

Jan Peels

Vice President, Global Quality
Allegion

Ryan Bond, Quality Manager – Olathe DSC at Allegion Allegion Logo

Ryan Bond

Quality Manager – Olathe DSC
Allegion

Kyle Wiens, Co-Founder & CEO at iFixit iFixit Logo

Kyle Wiens

Co-Founder & CEO
iFixit

Greg Skrovan, Senior Manager, Global Reverse Logistics Organization at Intel Corporation Intel Corporation Logo

Greg Skrovan

Senior Manager, Global Reverse Logistics Organization
Intel Corporation

Brian Plott, Director, Recommerce at Best Buy Best Buy Logo

Brian Plott

Director, Recommerce
Best Buy

Matt Simmons, Senior Program Manager, Global Reverse Logistics at GoPro GoPro Logo

Matt Simmons

Senior Program Manager, Global Reverse Logistics
GoPro

Greg Brewer, Former Senior Manager, Wholesale at GameStop GameStop Logo

Greg Brewer

Former Senior Manager, Wholesale
GameStop

Telecommunications

John Green, Director, Supply Chain Reverse Logistics at Verizon Verizon Logo

John Green

Director, Supply Chain Reverse Logistics
Verizon

Tom Orlando, Logistics Manager at US Cellular US Cellular Logo

Tom Orlando

Logistics Manager
US Cellular

Roy Garcia, Director of Supply Chain at Verizon Verizon Logo

Roy Garcia

Director of Supply Chain
Verizon

Regulatory, Academics, Industry Associations

Brian Daigle, International Trade Analyst at U.S. International Trade Commission U.S. International Trade Commission Logo

Brian Daigle

International Trade Analyst
U.S. International Trade Commission

Robert Casanova, International Trade Analyst at U.S. International Trade Commission U.S. International Trade Commission Logo

Robert Casanova

International Trade Analyst
U.S. International Trade Commission

Tony Sciarrotta, Executive Director at The Reverse Logistics Association The Reverse Logistics Association Logo

Tony Sciarrotta

Executive Director
The Reverse Logistics Association

Corey Dehmey, Executive Director at SERI SERI Logo

Corey Dehmey

Executive Director
SERI

Kyle Fraim, Corporate Development Officer, Donated Products at Habitat for Humanity International Habitat for Humanity International Logo

Kyle Fraim

Corporate Development Officer, Donated Products
Habitat for Humanity International

2019 Partners

Paul Baum, CEO & Founder at PlanITROI PlanITROI Logo

Paul Baum

CEO & Founder
PlanITROI

Fizah Jadhavji, CEO at Vivitech Solutions Vivitech Solutions Logo

Fizah Jadhavji

CEO
Vivitech Solutions

Steve Lewis, Vice President of Solutions and Strategy at XPO Logistics XPO Logistics Logo

Steve Lewis

Vice President of Solutions and Strategy
XPO Logistics

Daniel O’Neill, Vice President, Client Solutions at Liquidity Services Liquidity Services Logo

Daniel O’Neill

Vice President, Client Solutions
Liquidity Services

John Sedej, SVP, Strategic Relationships and Partner Solutions at Clover Wireless Clover Wireless Logo

John Sedej

SVP, Strategic Relationships and Partner Solutions
Clover Wireless

Patrick Wiedemann, Group Chief Executive Officer at RLG RLG Logo

Patrick Wiedemann

Group Chief Executive Officer
RLG

David Sobie, CEO & Co-Founder at Happy Returns Happy Returns Logo

David Sobie

CEO & Co-Founder
Happy Returns

Nathan Henderson, Chairman & CEO at BILT Inc BILT Inc Logo

Nathan Henderson

Chairman & CEO
BILT Inc

Eric Moriarty, Vice President at B-Stock Solutions B-Stock Solutions Logo

Eric Moriarty

Vice President
B-Stock Solutions

Tim Thorn, Director, Commercial Sales at Metapack Metapack Logo

Tim Thorn

Director, Commercial Sales
Metapack

Saurabh Malani, Director of Product Management at Narvar Narvar Logo

Saurabh Malani

Director of Product Management
Narvar

Joe Ballato, Director of Product Management at Pitney Bowes Pitney Bowes Logo

Joe Ballato

Director of Product Management
Pitney Bowes

Navjit Bhasin, CEO & Founder at Newmine Newmine Logo

Navjit Bhasin

CEO & Founder
Newmine

Mark Lightbody, Partner at Newmine Newmine Logo

Mark Lightbody

Partner
Newmine

Felton Lewis IV, Head of Alliances at Newmine Newmine Logo

Felton Lewis IV

Head of Alliances
Newmine

Matt Dreisiger, Senior Director of Business Development at Loqate Loqate Logo

Matt Dreisiger

Senior Director of Business Development
Loqate

Tommy McGuire, President at Echo Environmental Echo Environmental Logo

Tommy McGuire

President
Echo Environmental

Jeff Rechtzigel, VP & General Manager, Retail at Liquidity Services Liquidity Services Logo

Jeff Rechtzigel

VP & General Manager, Retail
Liquidity Services

JD Daunt, Executive Vice President and Chief Commercial Officer at Liquidity Services Liquidity Services Logo

JD Daunt

Executive Vice President and Chief Commercial Officer
Liquidity Services

Consumer Returns 2019

Antonia Kay, Program Director at Consumer Returns Consumer Returns Logo

Antonia Kay

Program Director
Consumer Returns

Jonathan Massoud, Divisional Director & Market Analyst at WBR/Consumer Returns WBR/Consumer Returns Logo

Jonathan Massoud

Divisional Director & Market Analyst
WBR/Consumer Returns

We are currently pulling together the agenda and speaker line-up for 2019. Would you like to get involved as speaker? Get in touch with Antonia Kay!

Program Director, Consumer Returns 2019

Antonia Kay
Phone: 646.200.7826

Contact Antonia

Want to see who spoke previously? View the list here.